Spa Troubleshooting
| In Water | Odors and Irritation | Spa Surfaces and Equipment | Water Color |
| Excessive Foaming | Eye / Skin Irritation | Chalky, White Scale Deposits | Brown Water |
| Water Odor | Scum Deposit on Waterline | Clear, Green Water | |
| Cloudy Water | |||
| Cloudy, Green Water |
|
Excessive Foaming |
| Possible Cause | Solution | Preventative Maintenance |
| Buildup of body oils, cosmetics and detergents from bathers | Add SPA FOAM DOWN. Shock with RENEW or OZ TABS. | Use RENEW or OZ TABS weekly to oxidize unwanted organic material. |
| Calcium hardness too low | Add CALCIUM BOOSTER to obtain 150-400 ppm calcium level in the water. | When adding make-up water or freshly filling the spa, have the calcium level tested. |
| Large amount of total dissolved solids | Drain and refill water. | Drain and refill water at least once every 90 days. |
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|
Eye / Skin Irritation |
| Possible Cause | Solution | Preventative Maintenance |
| Chloramines or excessive organic contaminants | Shock water with RENEW or if using ozone, OZ tabs. | Shock water weekly as part of the 3-Day A Week Program. |
| pH or total alkalinity out of balance | Test and adjust pH and total alkalinity. Use SPA UP or SPA DOWN as necessary. | Test water frequently and maintain a pH of 7.2 - 7.8 and total alkalinity of 80 - 120 ppm. |
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Chalky, White Scale Deposits |
| Possible Cause | Solution | Preventative Maintenance |
| High mineral content in water | Add 2 oz. of SPA DEFENDER per 800 gallons of water. | Use SPA DEFENDER as part of the 3-Day A Week Program. |
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|
Scum Deposit on Waterline |
| Possible Cause | Solution | Preventative Maintenance |
| Oils, lotions and detergents from bathers have caused buildup | Clean scumline with CITRABRIGHT. Use 1 oz. SCUM GON per 250 gallons of water. | Use SCUM GON as part of the 3-Day A Week Program. |
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|
Brown Water |
| Possible Cause | Solution | Preventative Maintenance |
| High iron or manganese content | Add SPA METAL GON to sequester minerals in the water. Check pH level. | Test pH and total alkalinity and maintain proper levels. SPA METAL GON should be used each time the spa is filled. |
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Clear, Green Water |
| Possible Cause | Solution | Preventative Maintenance |
| Dissolved copper or iron in spa water | Add SPA METAL GON to sequester minerals in the water. Check pH level. | Test pH and total alkalinity and maintain proper levels. SPA METAL GON should be used each time the spa is filled. |
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|
Cloudy Water |
| Possible Cause | Solution | Preventative Maintenance |
| Excessive organic contaminants or lack of sanitizer | Shock treat with RENEW or OZ TABS. Check and adjust sanitizer level. | Use RENEW or OZ TABS weekly as part of the 3-Day A Week Program. |
| Buildup of unfilterable material | Use 2 oz. of SPA BRIGHT & CLEAR per 800 gallons of water. | Use SPA BRIGHT & CLEAR as part of the 3-Day A Week Program. |
| pH or total alkalinity out of balance | Test water and adjust pH and total alkalinity as necessary using SPA UP or SPA DOWN. | Maintain a pH of 7.2 - 7.8 and total alkalinity of 80 - 120 ppm. |
| Dirty filter | Clean filter with INSTANT CARTRIDGE CLEAN or FILTER CLEAN if dirty. | Clean filter with FILTER CLEAN on a monthly basis as part of the 3-Day A Week Program. |
| Calcium too high | Add 2 oz. of SPA DEFENDER per 800 gallons of water. | Use SPA DEFENDER on a weekly basis as part of the 3-Day A Week Program. |
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| Cloudy, Green Water |
| Possible Cause | Solution | Preventative Maintenance |
| Low sanitizer level | Shock treat with RENEW or if using ozone, OZ TABS. Check and adjust sanitizer level. | Maintain a sanitizer level of 3-5 ppm. |
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